3D Support
'Keep It Simple'. That's our motto for support and customer service. If you can't find the no-glasses 3D answers you are looking for, just let us know.
QUICK DOUBLE-CHECKS:
- Has all of the 3D hardware been connected?
- Is the 3D Media Player plugged in and turned on?
- Has the 3D 'Configurator' been set to the correct display size?
- Is the DVI cable plugged into the correct port?
- Is the 3D display turned on?
- Have has the 3D Media Player started?
Frequently asked questions
Exceptional 3D offers a wealth of glasses-free 3D knowledge for you to call on at anytime. Feel free to download our entire 3D FAQ guide or explore the online version.
If you cannot find the answer or support resolution you are seeking, let us know by contacting us or emailing support@exceptional3d.com. We are happy to assist you with any no-glasses 3D help topics or questions that you have.
'Simple' 3d help videos
We encourage you to utilize this Exceptional 3D library of glasses-free 3D help videos as often as needed. In the event that you aren't able to find a solution to any of your 3D auto-stereoscopic questions, help us increase our support for you and let us know our knowledge base needs to grow! Contact Us Now!
How To: Create a playlist with 3D Movie Center.
How To: Setup the Display Configurator.
How To: Import videos into the 3D Movie Center.
How To: Install the license key for your Exceptional 3D software.
How To: Remove or 'park' the license for your Exceptional 3D software.